Payment & Renewals
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Do you offer Annual or Monthly Billing?
Udgivet: 17. aug. 2015
010. aug. 2023 -
What limitations do the trial versions have?
Udgivet: 19. apr. 2016
09. jan. 2024 -
How do I update my billing contact details?
Udgivet: 19. feb. 2016
010. aug. 2023 -
Can I pay you to add a feature to Deskpro?
Udgivet: 1. feb. 2016
010. aug. 2023 -
Can you take an ACH payment (US bank transfer)?
Udgivet: 1. feb. 2016
010. aug. 2023 -
Is Deskpro available on the G-Cloud Digital Marketplace?
Udgivet: 1. feb. 2016
010. aug. 2023 -
I bought a license but entering the code into my On-Premise demo does nothing
Udgivet: 1. okt. 2015
010. aug. 2023 -
Can I pay by check?
Udgivet: 16. sep. 2015
010. aug. 2023 -
I want to buy Deskpro but I need you to send me a quote or invoice
Udgivet: 20. aug. 2015
010. aug. 2023 -
My company is VAT-registered in the EU. How do I get an invoice without VAT?
Udgivet: 20. aug. 2015
010. aug. 2023 -
Deskpro Pricing
Udgivet: 27. maj 2014
21. aug. 2023 -
What do you charge for maintenance?
Udgivet: 17. aug. 2015
010. aug. 2023 -
What do you charge for supporting Deskpro?
Udgivet: 17. aug. 2015
010. aug. 2023 -
Do you charge for updates to Deskpro?
Udgivet: 17. aug. 2015
010. aug. 2023 -
Do I need to reinstall Deskpro On-Premise when my trial ends?
Udgivet: 14. aug. 2015
010. aug. 2023 -
Can you send me a quote for buying Deskpro, or an invoice for renewal?
Udgivet: 1. apr. 2015
010. aug. 2023 -
Can I buy part-time or Light Agent licenses?
Udgivet: 25. sep. 2014
010. aug. 2023 -
What happens if I want to change the number of agents I pay for?
Udgivet: 25. sep. 2014
010. aug. 2023 -
Managing and extending your Deskpro On-Premise license
Udgivet: 16. sep. 2014
010. aug. 2023 -
Why is Deskpro On-Premise pricing based on a subscription model?
Udgivet: 9. jul. 2014
010. aug. 2023 -
How many users can I have?
Udgivet: 18. sep. 2012
010. aug. 2023 -
I renewed my On-Premise license and entered it, but Deskpro still says the license is expired
Udgivet: 1. okt. 2015
010. aug. 2023