Skip to main content

I'm having trouble with knowledgebase articles not loading - Videnbase / Using Deskpro - Deskpro Support

I'm having trouble with knowledgebase articles not loading

Authors list

Question:

I'm working with Knowledgebase articles. Sometimes I find that when I open a Knowledgebase article, only the beginning of the article is displayed. A 'loading' symbol is displayed but the rest of the article never loads:

 

 

How can I fix this?

Answer:

This problem can happen when you have a lot of tabs open containing Knowledgebase articles and/or news posts. Close other tabs and then reload the article you want to edit.

Hjælpsom Unyttig information

21 af 48 personer fandt denne side nyttig

Tilføj en kommentar

Please log in or register to submit a comment.

Er der brug for en adgangskodepåmindelse?