How do I include ticket account addresses in emails? - Videnbase / Deskpro Legacy - Deskpro Support

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How do I include ticket account addresses in emails?

Senest opdateret: 8. sep. 2023 af Benedict Sycamore

Question:

I want to display the ticket email account that an email was sent from as part of an email template. Is this possible?

Answer:

To display the ticket email account that a message was sent from in the email body, use:

{{ ticket.email_account.use_email_address }}

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Opret

Forfatter: Ben Henley
Creation date: 22. jun. 2015
Last update: 8. sep. 2023
Publish date: 22. jun. 2015