Gå til hovedindhold

How do I bill users or record time spent on support? - Videnbase / Using Deskpro - Deskpro Support

How do I bill users or record time spent on support?

Forfatterliste

Question:

Where do I bill a user for a support fee or log support time? I can't find any way to do it from a ticket.

Answer:

An admin must enable the billing and time log options from Admin > Tickets > Time Log & Billing. Billing and time log can be enabled separately.

You will then see a tab in the Properties area when you view the details of a ticket. 

Hjælpsom Unyttig information

38 af 62 personer fandt denne side nyttig

Tilføj en kommentar

Log ind, eller opret dig for at skrive en kommentar.

Har du brug for en påmindelse om adgangskode?