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Ability to change chat widget appearance based on whether agent is available or not
Lauren Cumming
10. jan. 2017
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Ability to rearrange columns in Agent ticket grid using Windows drag and drop functionality
Doug Hicks
9. jan. 2017
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1
Create a new sort order for "Date of last agent activity" (so agent notes are included)
Ibrahim
20. dec. 2016
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Implement management commands using API in a multi-threaded capable platform.
Richard Smith
6. dec. 2016
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1
Under Review
4
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2
Feature to see when an agent is looking at a ticket and if you opened that ticket, all the agents can see who else has it open
Lauren Cumming
22. nov. 2016
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2
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Let agents customize chat notifications when they are mentioned in a note
Christian Mattart
19. okt. 2016
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Public chat history should be visible to agent handling the ticket that was created from it
Christian Mattart
19. okt. 2016
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