When an agent opens a ticket, it's locked and shows a Lock-Symbol for other agents. It would be very helpful, if there was a tooltip on the Lock-Symbol, that showed, who locked the ticket.
If there is already an option to enable this, I have not found it, but would be happy to hear about it.
Cymraeg
Bahasa Indonesia
Bălgarski
Čeština
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Français
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语（美国）
영어
Ychwanegu sylw
Mewngofnodwch neu cofrestrwch i gyflwyno sylw.