Option for agents to write in chat after user has left / timed-out - Community / Feature Request - Deskpro Support

Option for agents to write in chat after user has left / timed-out Collecting Feedback

Elizabeth Quezada

There is no option to type/write once a user timeout. Sometimes customer comes back again and type after this "user timeout" or "chat ended by user" but unfortunately agents can't answer chat anymore.

Ychwanegu sylw

Mewngofnodwch neu cofrestrwch i gyflwyno sylw.

Mewngofnodi
Cofrestru

New Feature Request

image.png (81.70 KB)
image.png (150.59 KB)

Awdur: Elizabeth Quezada
Creation date: 28 Maw 2018
Last update: 10 Tach 2023
Publish date: 28 Maw 2018
Category: Chat

Option for agents to write in chat after user has left / timed-out - Community / Feature Request - Deskpro Support

Option for agents to write in chat after user has left / timed-out Collecting Feedback

Ychwanegu sylw

Labelau

Atodiadau