It would be nice if there was an option to make CRM notes editable. We get information on clients that changes from time to time, e.g. remote access configuration settings. The new information supersedes the old information, but a lot of times there is overlap and only some of the information is changing.
Alternatively, an agent will forget to enter something in a note and then they will have to copy, paste and edit and then delete the old version of the note. It's a little clunky.
Cymraeg
Bahasa Indonesia
Bălgarski
Čeština
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Français
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语（美国）
영어
Ychwanegu sylw
Mewngofnodwch neu cofrestrwch i gyflwyno sylw.