Let Agents Customize Ticket Options (like Send User Email Notification) - Community / Feature Request - Deskpro Support

Let Agents Customize Ticket Options (like Send User Email Notification) Collecting Feedback

Christian Mattart

Some like it enabled by default, others don't. This should be a per-agent configuration option.

In fact, all the options for new tickets and new replies should be customizable by the agents (for organizations that would let their agents choose).

Ychwanegu sylw

Mewngofnodwch neu cofrestrwch i gyflwyno sylw.

Mewngofnodi
Cofrestru

New Feature Request

ticket_options... (51.66 KB)

Awdur: Christian Mattart
Creation date: 9 Gorff 2019
Last update: 17 Tach 2023
Publish date: 9 Gorff 2019
Category: Tickets

Let Agents Customize Ticket Options (like Send User Email Notification) - Community / Feature Request - Deskpro Support

Let Agents Customize Ticket Options (like Send User Email Notification) Collecting Feedback

Ychwanegu sylw

Labelau

Atodiadau