Include user message in SLA alert email - Community / Feature Request - Deskpro Support

Include user message in SLA alert email Collecting Feedback

Tommy Jackson

We have recently begun using SLAs and would like to be able to include the user's message in the warning/failure email template. This is not currently supported.

Ychwanegu sylw

Mewngofnodwch neu cofrestrwch i gyflwyno sylw.

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Cofrestru

New Feature Request

Awdur: Tommy Jackson
Creation date: 22 Ion 2014
Last update: 2 Awst 2017
Publish date: 22 Ion 2014
Category: Tickets

Include user message in SLA alert email - Community / Feature Request - Deskpro Support

Include user message in SLA alert email Collecting Feedback

Ychwanegu sylw

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