Neidio i'r brif gynnwys

Forward an email into an existing ticket - Community / Feature Request - Deskpro Support

7

Forward an email into an existing ticket Collecting Feedback

It would be helpful if there was a mechanism that allowed you to forward an email into Deskpro and it gets processed into an existing ticket.

Perhaps through leveraging the ref code or using an email action codes to instruct the system.

Ychwanegu sylw

Mewngofnodwch neu cofrestrwch i gyflwyno sylw.

Angen atgofiad am eich cyfrinair?