Control Related Articles with Keywords - Community / Feature Request - Deskpro Support

Control Related Articles with Keywords Collecting Feedback

Jeremy Cunningham

I noticed that when users create new tickets the related articles engine doesnt show very helpful data. It often will show unrelated customer feedback instead of actual articles based on the key words added to articles. This should be fixed.

Ychwanegu sylw

Mewngofnodwch neu cofrestrwch i gyflwyno sylw.

Mewngofnodi
Cofrestru

New Feature Request

Awdur: Jeremy Cunningham
Creation date: Mar 15, 2019
Last update: Nov 17, 2023
Publish date: Mar 15, 2019
Category: Help Center

Control Related Articles with Keywords - Community / Feature Request - Deskpro Support

Control Related Articles with Keywords Collecting Feedback

Ychwanegu sylw

Labelau