Chat fields required to help with chat reporting - Community / Feature Request - Deskpro Support

Chat fields required to help with chat reporting Collecting Feedback

Riccardo

Would it be possible to prompt agents that have finished a chat to fill in the fields that are defined (product/problem type)? This would be great for when you are generating reports so you can see what the chat was marked as.

Ychwanegu sylw

Mewngofnodwch neu cofrestrwch i gyflwyno sylw.

Mewngofnodi
Cofrestru

New Feature Request

Awdur: Riccardo
Creation date: 21 Mai 2015
Last update: 21 Mai 2015
Publish date: 21 Mai 2015
Category: Reports

Chat fields required to help with chat reporting - Community / Feature Request - Deskpro Support

Chat fields required to help with chat reporting Collecting Feedback

Ychwanegu sylw

Labelau