Adding Knowledgebase as an article in a ticket - Community / Feature Request - Deskpro Support

Adding Knowledgebase as an article in a ticket Collecting Feedback

Allan Banks

When adding a KB article you are provided the option of "insert the entire contents of this article into your reply" Most of our KB articles are PDF attachments but it doesn't attach these. Is there anyway to include attachments?

Sylw (1)

Philipp Bartsch

8 years ago

Define your .pdfs as downloads.

Ychwanegu sylw

Mewngofnodwch neu cofrestrwch i gyflwyno sylw.

Mewngofnodi
Cofrestru

New Feature Request

Awdur: Allan Banks
Creation date: 15 Chwef 2013
Last update: 10 Tach 2023
Publish date: 15 Chwef 2013
Category: Publish

Adding Knowledgebase as an article in a ticket - Community / Feature Request - Deskpro Support

Adding Knowledgebase as an article in a ticket Collecting Feedback

Sylw (1)

Ychwanegu sylw

Labelau