Adding in "The user has been waiting for..." to Type list for Ticket SLAs - Community / Feature Request - Deskpro Support

Adding in "The user has been waiting for..." to Type list for Ticket SLAs Under Review

Brian Whitmore

Can you add "The user has been waiting for..." to the Type list for Ticket SLAs similar to the Event field for Ticket Escalations?

Sylw (1)

Earle Steel

6 years ago

Hello Brian, Thank you for your submission. We will look into this as a feature for the SLA section in future releases. Please contact our Support Team if you have any further queries!

Ychwanegu sylw

Mewngofnodwch neu cofrestrwch i gyflwyno sylw.

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Cofrestru

New Feature Request

Awdur: Brian Whitmore
Creation date: 23 Chwef 2016
Last update: 12 Meh 2017
Publish date: 23 Chwef 2016
Category: Automations

Adding in "The user has been waiting for..." to Type list for Ticket SLAs - Community / Feature Request - Deskpro Support

Adding in "The user has been waiting for..." to Type list for Ticket SLAs Under Review

Sylw (1)

Ychwanegu sylw

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