Ability to create variables/global fields in the system - Community / Feature Request - Deskpro Support

Ability to create variables/global fields in the system Collecting Feedback

Robert Tanka

It would be helpful if you could create specific variables or global fields in the system.

For example we have a rota which always has just one engineer available on it.

It would be useful if we could create a variable for available_engineer which is associated to the engineer on call and leverage that to provide correct contact information on tickets and route them to the right engineer etc

Ychwanegu sylw

Mewngofnodwch neu cofrestrwch i gyflwyno sylw.

Mewngofnodi
Cofrestru

New Feature Request

Awdur: Robert Tanka
Last update: 11 Awst 2021
Category: Automations

Ability to create variables/global fields in the system - Community / Feature Request - Deskpro Support

Ability to create variables/global fields in the system Collecting Feedback

Ychwanegu sylw

Labelau