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Title / Author
Status
Komentáře
Activity
0
Tooltips on Lock-Symbols
Jule Höhning
19. 7. 2023
Report
0
1
Ticket field - Select field - To hide an option from user form only
Sangeetha Lakshminarayana
10. 7. 2023
Report
0
0
I would like the "Search in top bar" to include custom field searches by default
Ivan
20. 6. 2023
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0
1
Mass Action to Link tickets
Robert Lochen
15. 6. 2023
Report
0
1
Mass Actions based on a common parent ticket
Kim Gilmour
7. 6. 2023
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0
1
manually set usersource_sync time
Lewis Stonier
7. 6. 2023
Report
0
1
Apply Permissions\Department at the Article level
Mark Loveridge
6. 6. 2023
Report
1
1
Privacy between departments
Chynah Hayde
6. 6. 2023
Report
1
0
Report Unassigned Tickets on Dashboard
Derek Mines
6. 6. 2023
Report
0
0
Specific sender set as always agent note
Chynah Hayde
23. 5. 2023
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0
0
KB articles ordered by publish date, oldest on top
Joël Messas
16. 5. 2023
Report
0
0
Merge Multiple Tickets at once
Viktoria
14. 5. 2023
Report
0
0
Custom Field Data Import
Mark Loveridge
11. 5. 2023
Report
0
0
I want to specify the items to be output in the CSV output of tickets.
Fusako Iwaya
10. 5. 2023
Report
0
4
Configurable Look&Feel of Agent sight
Michael
13. 4. 2023
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0
0
Auto assign agent and team once you open the ticket
Aimee Mendoza
11. 4. 2023
Report
0
6
Form builder for time log and billing
Nejc Strmole
3. 4. 2023
Collecting Feedback
0
0
Make guides templated
Jeroen van der Steen
30. 3. 2023
Report
0
1
Change or improve default publish editor for more advanced edits
Jeroen van der Steen
30. 3. 2023
Report
0
0
add a new API call for 'date_last_modified'
Lewis Stonier
28. 3. 2023
Report
0
1
Filtering on Categories in the Community
Zsolt Kiss
22. 3. 2023
Report
0
0
Summary count when grouped by
Marion Abramo
20. 3. 2023
Collecting Feedback
1
4
Inserting pictures into a community comment
Zsolt Kiss
19. 3. 2023
Report
0
0
Filtering option on Custom Fileds in Community topics
Zsolt Kiss
11. 3. 2023
Report
0
1
Disable new ticket creation on specific email account/s allowing replies for active tickets
Piotr Marchewka
9. 3. 2023
Report
0
1
Default Option: Forward as a New Ticket
Neil Davis
13. 2. 2023
Collecting Feedback
0
0
SLA failed not clear enough
Sam Menown
12. 1. 2023
Collecting Feedback
0
0
Allow Users to view Problems
Koen Glotzbach
19. 12. 2022
Collecting Feedback
0
0
Azure AD B2C
Dmytro
19. 12. 2022
Collecting Feedback
0
0
Auto remove user from ticket by user reply/response mails
Onur Salman
17. 11. 2022
Collecting Feedback
0
1
Ability to "HIDE" disabled users, organizations, etc. in Tickets
E Lee
15. 11. 2022
Report
0
4
Ability to re-order lists
E Lee
15. 11. 2022
Collecting Feedback
0
0
Feedback post v5 to v6 upgrade
Cory Rapp
10. 11. 2022
Report
0
0
Notification about updated KB articles
Khaled Jmal
9. 11. 2022
Report
0
1
Option to add agent validation to fields for statuses other than resolved
Bernarda Minov Petkov
4. 10. 2022
Collecting Feedback
0
0
Subscribe a batch of users to new/modified knowledgebase articles
Wood, Andy
19. 8. 2022
Collecting Feedback
0
1
Define default status for publish
Kevin
19. 8. 2022
Collecting Feedback
0
0
Display deleted tickets in addition to Open and Resolved
Elyse
11. 8. 2022
Collecting Feedback
0
1
Feature to redirect email
Christine Loh
5. 8. 2022
Collecting Feedback
0
10
DQPL: Total ticket open time - Work hours only
Izsak Szikra
20. 7. 2022
Report
0
2
Filter articles via brand with the api
Kate McCully
19. 7. 2022
Collecting Feedback
0
0
Adding support for O365 Protected messages
Lewis Stonier
6. 7. 2022
Collecting Feedback
0
2
We would like user groups split by brand
Luke Bryant
4. 7. 2022
Collecting Feedback
0
1
Add Guide pages to multiple Guides
Bas Rikkerink
4. 7. 2022
Collecting Feedback
0
0
Task should only be allowed to close if the Minimum Number of Characters are entered on it
Dinesh Babu
23. 6. 2022
Collecting Feedback
0
1
How to add 'Resolve ticket' buttons at the ticket list of clients' web-view?
Aleksei
18. 5. 2022
Collecting Feedback
0
2
Improve trigger options for tasks
Vince Ragozzino
21. 4. 2022
Collecting Feedback
0
6
Print/PDF reports
Peter Tse
20. 4. 2022
Collecting Feedback
0
3
SLA is completed only when the second agent response when an agent creates a ticket
Christine Loh
20. 4. 2022
Collecting Feedback
0
5
Custom ring voice
Zachery Woods
12. 4. 2022
Collecting Feedback
0