Прескочи към главното съдържание

DeskPRO Build #254 Released - Release Announcements - Deskpro Support

март 28 2013

DeskPRO Build #254 Released

Списък с автори

We are pleased to announce a new release of the DeskPRO helpdesk platform, build #254.

The following is an automatically generated list of changes in this release:

  • Image thumbnails being made square
  • Fix adding new chat snippets not appearing in the list right away
  • Can now add new chat snippets when the 'All' category is selected
  • Fix possible case with chat track showing chat frame URL instead of parent
  • Chat replybox height was off by about 15 pixels so if you clicked near the bottom, the box would not focus
  • Fix helpdesk remaining offline when upgrade process cancelled before anything could be done (e.g., bad path to PHP binary)
  • Fix unsetting cat/pri/prod as required
  • (Agent:Ticket:Replybox) Switching to note tab unchecks the assignment checkboxes if they were checked by default
  • (Agent:Ticket:Replybox) Fix "close tab" preference not being applied properly
  • Missing notice about agent viewing hidden feedback in user interface
  • Showing 'delete' massaction even if you are not allowed to delete
  • (User:Feedback) Comment link in feedback list had wrong URL
  • (User:Feedback) "Any Status" count including hidden (deleted, spam etc)
  • Phantom notification count when opening a ticket that had multiple notifications in the notification center
  • Labels input stretching table when browser window made smaller
  • Possible error trying to perform mass draft actions on 'undefined'
  • Improve layout of followers box on ticket view
  • Snippet shortcodes would insert current person info for {{user.X}} variable replacement
  • Show why an agent got a notification in ticketlog
  • JS error on newticket using keyboard shortcut on status menu
  • When a forwarded ticket is sent to the helpdesk by an agent and is accepted but has an unknown user listed in a 'CC' line, log the unknown user in the ticketlog
  • Hitting 'dismiss' button in notices could refresh the page in Webkit, which could possibly cancel the ajax request that actually dismisses the notices
  • Ticketlist not updating when last ticket of a grouped view was supposed to be removed
  • List of email addresses on profiles have copy icon when mouseover
  • A user cc'ing a new user who does not yet exist on an existing ticket would cause two email notifications to agents if agents subscribed to property changes and new replies
  • Can now create new snippets from the 'all' categories list
  • Hitting enter key in snippets with only one result will enter it without having to press down to select it first
  • Ticketlog in reverse order had log groups put after message instead of before
  • Ticketlog was missing template name when trigger sent a custom user email
  • Drop zones for file uploading in replybox
  • Fix for possible draft requests overlapping / draft saving while reply or note is being saved
  • Not being able to change selection in newticket status menu due to backdrop z-index eating click
  • When viewing grouped ticket list, sometimes tickets that dont belong in the active group would be auto-added to the list
  • New ticket created by agent had user notification subject beginning with 'RE'
  • Make sure unchecking doesnt apply assignment

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.

Полезен Не беше полезно

15 от 31 души смятат тази страница за полезна

Добави коментар

Моля, логнете се или се регистрирайте, за да оставите коментар.

Подсещане за парола?