Прескочи към главното съдържание

Deskpro 5.12.1 Release - Новини / Release Announcements - Deskpro Support

ное 22 2017

Deskpro 5.12.1 Release

Списък с автори

We’re delighted to announce the release of Deskpro 5.12.1


Deskpro 5.12.1 includes a range of general bug fixes and improvements to our new beta features. We have also bundled in some API advancements.

General Fixes and Improvements:


- Fixed memory exhaustion errors related to CSV Imports

- Keyboard shortcuts no longer incorrectly being triggered when in internal agent IM window

- Bug fixes to current reporting system which caused issues cloning or creating current reports

- Banned/disabled users could still access portal - these are now shown a denied entry error

- Timestamps on knowledgebase articles now show the date they were last updated.

- Improved quality of error reporting regarding email accounts running on Exchange Web Services

- Improved interface performance when working on a helpdesk view with a lot of custom ticket filters


New feature improvements:


- Resolved bug where our new Guides system appeared blank if the helpdesk was configured in one single language

- Improvement to new Follow Ups feature to improve macro handling in follow up tasks.




- Trouble sending certain arrays of data through the API Sandbox resolved

- Fixed calls to the user_groups table through the V2 AP

- General improvements to API and Twig (email/portal template) behaviour

- Added following API calls to V2 to retrieve attachments:

    - GET /tickets/{id}/attachments

    - GET /tickets/{id}/messages/{mid}/attachments



Полезно Не беше полезно

34 от 58 души смятат тази страница за полезна

Добави коментар

Моля, логнете се или се регистрирайте, за да оставите коментар.

Нуждаете се от подсещане за парола?