Прескочи към главното съдържание

Generating a server report file - База знание / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. Consider upgrading to Deskpro Horizon

Generating a server report file

Списък с автори

Question:

I've been asked to provide the server report file for my Deskpro On-Premise installation. How do I do that?

Answer:

In the admin interface, go to Server > Report File, and click the Generate Report File button.

 Wait until the report is generated, then click the Download Report File button.

You will get a file called deskpro-report.zip. Sending this to us helps us diagnose server problems.

Полезно Не беше полезно

100 от 179 души смятат тази страница за полезна

Добави коментар

Моля, логнете се или се регистрирайте, за да оставите коментар.

Нуждаете се от подсещане за парола?