My company will need a formal invoice to raise a purchase order. Could you send me one?
If you have an existing helpdesk or trial, you can get an invoice by going to the Billing Dashboard from within your account (Click on the $ icon on the Navigation Bar). Enter or confirm your details, ensuring you select Annual billing:
In the payment section, you can select Bank Transfer to generate an offline invoice.
To get a quote for a new On-Premise license without a trial, go to www.deskpro.com/buy/, select the license you want to buy, and your details.
At the Billing Details step, click on "Purchase Order / Check / Wire". You will then be able to download a PDF invoice.