Voice - Tiered Queues/Overflow - Общност / Feature Request - Deskpro Support

Voice - Tiered Queues/Overflow Collecting Feedback

Zachery Woods

It would be nice to have a Voice feature where when there is an incoming call, to have the phone ring Group A which has (Agents 1,2, 3) and if they are not available move on to Group B (Agents 4,5,6)

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New Feature Request

Автор: Zachery Woods
Creation date: 25.02.2022 г.
Last update: 19.10.2023 г.
Publish date: 25.02.2022 г.

Voice - Tiered Queues/Overflow - Общност / Feature Request - Deskpro Support

Voice - Tiered Queues/Overflow Collecting Feedback

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