Username Login for Users - Общност / Feature Request - Deskpro Support

Username Login for Users Collecting Feedback

Randy

On the portal page, it requires an email and password, but on the agent portal, it can be a username or email. Can I keep that same login method for users?

Коментари (2)

Colin

преди 2 години

This would make a big difference to us. We have clients who we need to give them user credentials, so no email addresses from them, so having to use either dummy or variations of internal addresses. If this has to continue, we could give the username and password, rather than the email, which being a dummy, looks unprofessional.

Barry

преди 6 години

Hi, It would be easier for some of our users to log in with a shorter username instead of a lengthy email address. Regards, Barry

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New Feature Request

Автор: Randy
Creation date: 25.03.2020 г.
Last update: 17.11.2023 г.
Publish date: 25.03.2020 г.
Category: Help Center

Username Login for Users - Общност / Feature Request - Deskpro Support

Username Login for Users Collecting Feedback

Коментари (2)

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