More powerful "convert ticket to knowledgebase (kb) article" - Общност / Feature Request - Deskpro Support

More powerful "convert ticket to knowledgebase (kb) article" Collecting Feedback

Jorge Fdez

Deskpro let Agents to convert a ticket to a new kb article. At this moment it only automatically publish the first message in the ticket. I think it would be very interesting if all the history messages remain in the kb automatically

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New Feature Request

Автор: Jorge Fdez
Creation date: 10.04.2014 г.
Last update: 2.08.2017 г.
Publish date: 10.04.2014 г.
Category: Documentation

More powerful "convert ticket to knowledgebase (kb) article" - Общност / Feature Request - Deskpro Support

More powerful "convert ticket to knowledgebase (kb) article" Collecting Feedback

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