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More filter options for text box custom fields - Общност / Feature Request - Deskpro Support

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More filter options for text box custom fields Collecting Feedback

If we create a custom field with field type Single-line Text Box or Multi-line Text Box.




The content of this field is free text, just like the content of Subject field.

When we create a Filter, for Subject field there is four option: contains, does not contain, is, is not

But, for a custom field with type is Single-line Text Box or Multi-line Text Box, we just have two options: is and is not.


Could we add the option: contains and does not contain when we make a filter using a custom field with type: single-line and multi-line text box.

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