Прескочи към главното съдържание

Limit on total number of tickets returned from API - Общност / Bug Report - Deskpro Support

0

Limit on total number of tickets returned from API Collecting Feedback

We're using the Deskpro API to fetch tickets based on a custom ticket field, but it seems that the number of tickets returned from the API is limited to 1000 (we have 1116 tickets where “custom field 28” = 403):<br />


> curl --silent --header 'Authorization: key …' 'https://….deskpro.com/api/v2/tickets?ticket_field.28=403' | jq '.meta.pagination'

{

"total": 1000,

"count": 10,

"per_page": 10,

"current_page": 1,

"total_pages": 100

}



It seems that whenever we apply a filter, e.g. `status=awaiting_agent`, we get at most 1000 results.



Is this a bug or a feature in the Deskpro API? Is this limit documented anywhere?



Best regards,

Mikkel

Добави коментар

Моля, логнете се или се регистрирайте, за да оставите коментар.

Нуждаете се от подсещане за парола?