Force a new ticket form refresh to send data through a URL - Общност / Feature Request - Deskpro Support

Force a new ticket form refresh to send data through a URL Collecting Feedback

Jeroen van der Steen

There are ways you can send users to the ticket form with pre-selected data, such as a particular department. If the user has already accessed the ticket form, and made changes, their browser cache will attempt to override anything set.

Sending users through a particular url to a department should pre-select that department every time the user accesses the link.

Добави коментар

Моля, логнете се или се регистрирайте, за да оставите коментар.

Влез
Регистрирай

New Feature Request

Автор: Jeroen van der Steen
Creation date: 17.04.2018 г.
Last update: 17.11.2023 г.
Publish date: 17.04.2018 г.

Force a new ticket form refresh to send data through a URL - Общност / Feature Request - Deskpro Support

Force a new ticket form refresh to send data through a URL Collecting Feedback

Добави коментар

Етикети