We often receive notifications about new tickets via email. As an example: https://ithelp.brown.edu/agent/#app.tickets,t:15610 When I click on the link and if I am not logged in to Deskpro, I go through the authentication process with Shibboleth, which requires redirecting to our IDP and back to the application. After a successful authentication, I just hit my Deskpro dashboard but the ticket referenced in the original link on which I clicked is not visible. I then have to either click the link again or search for the ticket in Deskpro.
Bălgarski
Bahasa Indonesia
Čeština
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Français
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语（美国）
영어
Добави коментар
Моля, логнете се или се регистрирайте, за да оставите коментар.