Customizing timeout before agent takes chat - Общност / Feature Request - Deskpro Support

Customizing timeout before agent takes chat Under Review

Christian Mattart

When agents are online but don't take the chat for any reason, we should be able to customize timeout. At the moment, it will take around 2 minutes before timing out and display the ticket creation form.

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New Feature Request

Автор: Christian Mattart
Last update: 17.11.2023 г.
Category: Chat

Customizing timeout before agent takes chat - Общност / Feature Request - Deskpro Support

Customizing timeout before agent takes chat Under Review

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