Create an OR function for custom filters - Общност / Feature Request - Deskpro Support

Create an OR function for custom filters Collecting Feedback

Анонимен

Create an OR function for filters (i.e. create a filter to search for all tickets that are Unassigned or assigned to me)

Коментари (4)

Stephen Pienaar

преди 9 години

The ability to create filters with OR operations will help with a current need we have.

Geraldine Menard

преди 10 години

In custom filters, the filter show tickets meeting ALL criteria selected. We would like to have the possibility to have filters showing tickets meeting one criteria OR another or ALL criteria Except this one.

Thomas Dakan

преди 7 години

It would be really helpful if it was possible to create custom filters with logical ORs. For example: All tickets assigned to agent X OR all tickets assigned to Team Y.

Christian

преди 4 години

This would be a way of adding greater flexibility to filters based on Urgency and Agent assigned.

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New Feature Request

Автор: Анонимен
Last update: 1.12.2023 г.
Category: General

Create an OR function for custom filters - Общност / Feature Request - Deskpro Support

Create an OR function for custom filters Collecting Feedback

Коментари (4)

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