Adding in "The user has been waiting for..." to Type list for Ticket SLAs - Общност / Feature Request - Deskpro Support

Adding in "The user has been waiting for..." to Type list for Ticket SLAs Under Review

Brian Whitmore

Can you add "The user has been waiting for..." to the Type list for Ticket SLAs similar to the Event field for Ticket Escalations?

Коментар (1)

Earle Steel

преди 6 години

Hello Brian, Thank you for your submission. We will look into this as a feature for the SLA section in future releases. Please contact our Support Team if you have any further queries!

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New Feature Request

Автор: Brian Whitmore
Creation date: 23.02.2016 г.
Last update: 12.06.2017 г.
Publish date: 23.02.2016 г.
Category: Automations

Adding in "The user has been waiting for..." to Type list for Ticket SLAs - Общност / Feature Request - Deskpro Support

Adding in "The user has been waiting for..." to Type list for Ticket SLAs Under Review

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