We'd like it to be possible to show part of last message in a ticket within the ticket list view details. This currently isn't an option in the display options list.
Our problem is that there are many times when a customer uses a subject like this: "PROBLEM", "HELLO", "FWD: " or "<3 <3 <3 <3". So when browsing through 200 tickets, seeing a few more sentences would make a difference . At the moment I can see the last reply when I hover on the ticket, but adding it as solid Display Option (under Cog) would be awesome!
Bălgarski
Bahasa Indonesia
Čeština
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Français
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语（美国）
영어
Добави коментар
Моля, логнете се или се регистрирайте, за да оставите коментар.