Action code for a CC - Общност / Feature Request - Deskpro Support

Action code for a CC Collecting Feedback

Samuel Waser

It would be great if an email action code could be added to the system that adds CCs to tickets.

Similar to #user but for CCs

Коментар (1)

Ramirez, Javier

преди 2 години

Currently, DeskPro has the function of using action codes (hashtags) to set specific criteria for a ticket when you send it from an email replay to a ticket. With the action codes you are able to set #user, #assign, #follow, #team, #label, and others. I want an option to add CCs to the ticket besides the requestor (#user).

Добави коментар

Моля, логнете се или се регистрирайте, за да оставите коментар.

Влез
Регистрирай

New Feature Request

Автор: Samuel Waser
Last update: 31.10.2022 г.
Category: Functionality

Action code for a CC - Общност / Feature Request - Deskpro Support

Action code for a CC Collecting Feedback

Коментар (1)

Добави коментар

Етикети