搜索标签 - Deskpro Support
5 search results for "ticket actions"
Forward and resolve in one step
It would be great to be able to forward a ticket to an external party and to mark it as resolved in ...
Attaching multiple files to a ticket using the attach button, not the drag and drop method
The ability to attach multiple files at once through the 'Attach' button on the ticket. Rather...
Have a setting to make it so agents must provide a label for tickets
Like with custom fields you can 'require agent to enter a value', we would like labels to also have ...
Ticket Print Out
Is it possible to change the formatting and content of the ticket printout when you print or downloa...
Google Snooze instead of On Hold
I'd like to report a new feature request. Google uses Snooze instead of on hold. If I set a ticket o...