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Admin Access Log

在 Managing Agents 中
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已发布: 2021年9月21日|最后更新: 2021年10月18日

Admins have the power to lock out or delete other Agents and make major changes to the helpdesk data that can’t be undone.

You can view a log of all Admin interactions with the helpdesk under Agents > Audit Log. This can be useful if you are trying to investigate an unexpected change to your helpdesk, or if you suspect that an Admin account has been abused.

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