Recently, we referenced on an invoice a Ticket ID in our help desk system that had a lot of billing information associated with it. However, when our client went to go and look and enter the ticket ID on the bill, Deskpro search did not return any results. I e-mailed support and they said open a new feature request. I think the User Portal should be able to search by ticket ID (not necessary display all the Ticket ID Numbers in front of the case, but at least search when necessary). Hopefully other Deskpro customers will feel like we do too.
英语（美国）
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Français
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
영어
添加一条评论
请登录或注册以提交评论。