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39 Multiple signatures per agent Collecting Feedback 3
9 Ticket Creation by Note Only Collecting Feedback 0
29 Automatic single sign on with active directory Collecting Feedback 0
21 Make a list of used trigger variables Collecting Feedback 0
16 Add Field Description in Agent Interface Collecting Feedback 0
15 Force a new ticket form refresh to send data through a URL Collecting Feedback 0
13 Inform organizational contact when one of their users submits feedback Collecting Feedback 0
17 Ability to see to whom the USER addressed emails that were imported into the system Collecting Feedback 0
13 Split the edit/delete permissions for notes & messages Collecting Feedback 0
32 Default Brand/Departments by Agent Collecting Feedback 2
34 Push notifications for the DeskPRO mobile apps Collecting Feedback 1
12 Add an 'unspecified' option for Department, and make Department required for closure. Collecting Feedback 0
26 User Fields in Chat Collecting Feedback 0
10 Option to make a team selection mandatory when resolving a ticket Collecting Feedback 0
14 Update ticket from chat functionality Collecting Feedback 0
18 Enable filter and sort options for user interface Collecting Feedback 0
16 Please add Froala to Guides Collecting Feedback 0
24 Comprehensive Integration with Microsoft Dynamics CRM Collecting Feedback 0
25 Create a check list for a workflow in ticket interface Collecting Feedback 1
24 EULA for download library Collecting Feedback 0
29 Create linked ticket for Macro Collecting Feedback 0
23 Customizable Ticket Reference for Departments Collecting Feedback 0
18 Custom Links dropdown in top menu Collecting Feedback 0
17 Billing applied based on different criteria, not just globally. Collecting Feedback 1
32 Added functionality for filter searches Collecting Feedback 0
19 Option for agents to write in chat after user has left / timed-out Collecting Feedback 0
25 Add Dates In Search Dialog Collecting Feedback 0
17 Snippets editing screen needs to be bigger Collecting Feedback 1
39 @mention a team Collecting Feedback 1
16 2 way Auth & SSO sync Collecting Feedback 0
21 Creating multiple tickets at once Collecting Feedback 0
14 Ticket Interface to always show top client information Collecting Feedback 1
16 Ticket description and attachments on ticket level Collecting Feedback 1
17 Add a method to identify the original recipients of an EMAIL imported into DeskPRO Collecting Feedback 0
20 Show ticket Status in Notification Area Collecting Feedback 0
11 Active Directory Authentication and email aliases Collecting Feedback 0
9 Smart parsing improvements for Exchange servers Collecting Feedback 0
15 Add confirmation dialog on Discard Draft button Collecting Feedback 1
18 Wysiwyg on field type "Display" Collecting Feedback 0
20 Ability to write descriptions about tasks created on the helpdesk Collecting Feedback 0
18 MobileApp: Option to choose if the enduser shoult be notified when creating a new ticket. Collecting Feedback 0
19 I want to be able to create a user while creating a ticket on the Mobile App Collecting Feedback 1
32 I would like to see extra permissions added to Reports Collecting Feedback 1
21 I would like to be able to create filters and reports for the Flags in tickets Collecting Feedback 1
27 Using the same intelligent search module for linking tickets like the used one at the merge feature Collecting Feedback 0
12 Editing the visible fields in the Linked tickets area. Collecting Feedback 0
28 Show new password requirements for users registering Collecting Feedback 1
19 More advanced rules to add users to Organizations Collecting Feedback 0
14 Allow agents to follow an organisation (without using triggers) Collecting Feedback 1
34 Add new setting for agent's: "Default Ticket Reply Type" Collecting Feedback 2