反馈 - Deskpro Support

点赞	标题	状态	评论
16	Auto-start and stop charge-timer when ticket is in and out of focus	Collecting Feedback	0
23	Remove existing Labels field	Collecting Feedback	0
11	Add the ability to 'Send to Jira as new issue' when creating a new ticket.	Collecting Feedback	0
17	Notification when email queue stops processing	Collecting Feedback	0
23	Reporting on problems and incidents	Collecting Feedback	0
24	Limit access to Macros	Collecting Feedback	1
19	Change new Article Status	Collecting Feedback	1
15	Hide some of the built in reports	Collecting Feedback	0
32	Grouped Triggers	Collecting Feedback	3
19	Macro closing tab without reply	Collecting Feedback	0
20	Option to add a Jira comment in a note within the Deskpro ticket	Collecting Feedback	1
15	User permissions	Collecting Feedback	0
20	Automatic notification mail when updating news.	Collecting Feedback	0
18	Distinguish users cc'd tickets in search field	Collecting Feedback	0
23	Report Labels	Collecting Feedback	1
53	Add Filter condition for empty date fields & add custom date fields as conditions for Escalations	Collecting Feedback	1
18	Feedback request sent even if it was collected on close	Collecting Feedback	0
28	HubSpot integration	Collecting Feedback	0
19	Report - Agent by team	Collecting Feedback	1
9	Integration of Feedback and Youtrack/project management tools.	Collecting Feedback	0
29	Better management of knowledge base articles across multiple brands	Collecting Feedback	2
12	Add "Agent" to Ordered By dropdown menu in Tickets view	Collecting Feedback	0
26	Ticket Update Trigger	Collecting Feedback	1
18	Highlight code blocks in Articles	Collecting Feedback	0
34	Reports are not available as CSV to external colleagues	Collecting Feedback	1
15	Import articles from Google Drive/Docs	Collecting Feedback	0
13	Sharing Tickets Across Deskpro Accounts	Collecting Feedback	0
15	Agent permission report	Collecting Feedback	0
17	Be able to exclude tickets which have previously been placed on 'hold' when creating an Average Total Time stat	Collecting Feedback	0
16	Add Persian characters support.	Collecting Feedback	0
20	Notify agents more clearly when a new chat has been assigned to them via Round Robin	Collecting Feedback	0
20	Merged tickets should leave the order number of the merged ticket as a comment	Collecting Feedback	1
28	Update JIRA-logo	Collecting Feedback	0
22	Reusing Attachments within Tickets	Collecting Feedback	1
18	Numbered list in snippets	Collecting Feedback	0
17	Add a setting to require users to provide a comment in the satisfaction survey	Collecting Feedback	0
25	Admin capability to delete agent IM groups	Collecting Feedback	1
16	Differentiate language availability per brand	Collecting Feedback	1
14	Option to add labels or paths to the quick search results in the portal to make it clearer what product/category an article relates to	Collecting Feedback	0
21	Schedules	Collecting Feedback	1
20	Creating a snapshot of system setup and configuration on cloud	Collecting Feedback	0
17	Task handling improvements	Collecting Feedback	0
20	Download attachements in bulk	Collecting Feedback	0
15	Permissions checker tool to test what permissions are effective for different agents across different departments	Collecting Feedback	0
12	Possibility to have a drop down list with the opened tabs	Collecting Feedback	0
12	Add the ability to un-dock the Agent IM window	Collecting Feedback	0
22	Be able to apply a Macro when adding an Agent Note	Collecting Feedback	0
10	Add "pause" and "reset" options when answering a ticket	Collecting Feedback	0
13	Display Knowledge Base articles articles in widget	Collecting Feedback	0
15	Improve the display of drop-down custom fields in the mobile app	Collecting Feedback	0

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活动

16

Auto-start and stop charge-timer when ticket is in and out of focus

Collecting Feedback

0

23

Remove existing Labels field

Collecting Feedback

0

11