Nhãn tìm kiếm - Deskpro Support
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Using the same intelligent search module for linking tickets like the used one at the merge feature
It would be much more convenient if we could use the same functionlity search module which is used f...
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Add Dates In Search Dialog
Would be useful to add in the search dialog the date the ticket was created, sometimes we search in ...
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Please add search articles by author
Please add an Enhancement / Feature to Searching / Sorting Tickets our Articles created by a particu...
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Ability to search inside of attachment like PDF and word and text files
Hello if you can add this ability will find anything that agent want and i am sure many peoples want...
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Search via the Product root/familiy as well as version
We have multiple product 'families' and each one has a major version and sub versions. It would be n...
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User Portal Search by Ticket ID
Recently, we referenced on an invoice a Ticket ID in our help desk system that had a lot of billing ...
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Template and Phrase searching
It would be helpful to have search functionality in Email Templates and Phrases so that it is easier...
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Tasks Included in Quick Search Results
It would be beneficial to have Tasks included in searches throughout Deskpro. When tasks are are com...
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Change the default selection in the ticket search
The advanced ticket search is quite a useful feature but it would be helpful if you could set the de...
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