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Speeding up Auto Sync of account details from Active Directory, LDAP or a database - Managing Deskpro On-Premise / Performance - Deskpro Support

Speeding up Auto Sync of account details from Active Directory, LDAP or a database

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If you are using the Auto Sync option to automatically update user/agent records from Active Directory, LDAP or an external database, you can speed up the sync process by raising the PHP memory limit.

In your php.ini file, set the value for memory_limit to "256M".

This is not required for sync to work, and the faster performance is unlikely to be noticeable unless you are syncing large numbers of records.

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