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Activity
0
Add option to set default sorting for queus
Koen
24 thg 10, 2023
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0
0
Locked by Agent Preview
Angela Koniecki
20 thg 10, 2023
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0
1
Voice - Add Conference Call feature
Lara Proud
19 thg 10, 2023
Collecting Feedback
0
0
News comment's access via API
Zsolt Kiss
13 thg 10, 2023
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0
0
Improve Task Functionality
Kim Gilmour
12 thg 10, 2023
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0
0
Optional Plain Text Templates for Email Templates
Justin Robles
11 thg 10, 2023
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0
1
Create users without email
Colin
5 thg 10, 2023
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0
0
Allow multiple entries on search words - Creating an article
Colin
5 thg 10, 2023
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0
2
Show ticket count in lists
Robert Lochen
27 thg 9, 2023
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1
1
Add Ticket Number to Tab info when hovering and Reordering of Tabs
Nicole Ojeda
9 thg 8, 2023
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0
1
Copy fields from Grid view without Opening ticket
Nicole Ojeda
8 thg 8, 2023
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0
5
Labels - Department based segregation
Izsak Szikra
8 thg 8, 2023
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0
1
Allow a ‘minimum business days’ configuration of date picker
Robert Lochen
2 thg 8, 2023
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0
0
Tooltips on Lock-Symbols
Jule Höhning
19 thg 7, 2023
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0
1
Ticket field - Select field - To hide an option from user form only
Sangeetha Lakshminarayana
10 thg 7, 2023
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0
0
I would like the "Search in top bar" to include custom field searches by default
Ivan
20 thg 6, 2023
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0
1
Mass Action to Link tickets
Robert Lochen
15 thg 6, 2023
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0
1
Mass Actions based on a common parent ticket
Kim Gilmour
7 thg 6, 2023
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1
1
manually set usersource_sync time
Lewis Stonier
7 thg 6, 2023
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0
1
Apply Permissions\Department at the Article level
Mark Loveridge
6 thg 6, 2023
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1
1
Privacy between departments
Chynah Hayde
6 thg 6, 2023
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1
1
Report Unassigned Tickets on Dashboard
Derek Mines
6 thg 6, 2023
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0
0
Specific sender set as always agent note
Chynah Hayde
23 thg 5, 2023
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0
0
KB articles ordered by publish date, oldest on top
Joël Messas
16 thg 5, 2023
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0
0
Merge Multiple Tickets at once
Viktoria
14 thg 5, 2023
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0
0
Custom Field Data Import
Mark Loveridge
11 thg 5, 2023
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0
0
I want to specify the items to be output in the CSV output of tickets.
Fusako Iwaya
10 thg 5, 2023
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0
4
Configurable Look&Feel of Agent sight
Michael
13 thg 4, 2023
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0
0
Auto assign agent and team once you open the ticket
Aimee Mendoza
11 thg 4, 2023
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0
7
Form builder for time log and billing
Nejc Strmole
3 thg 4, 2023
Collecting Feedback
0
0
Make guides templated
Jeroen van der Steen
30 thg 3, 2023
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0
1
Change or improve default publish editor for more advanced edits
Jeroen van der Steen
30 thg 3, 2023
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0
0
add a new API call for 'date_last_modified'
Lewis Stonier
28 thg 3, 2023
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0
1
Filtering on Categories in the Community
Zsolt Kiss
22 thg 3, 2023
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0
0
Summary count when grouped by
Marion Abramo
20 thg 3, 2023
Collecting Feedback
1
10
Inserting pictures into a community comment
Zsolt Kiss
19 thg 3, 2023
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0
0
Filtering option on Custom Fileds in Community topics
Zsolt Kiss
11 thg 3, 2023
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0
1
Disable new ticket creation on specific email account/s allowing replies for active tickets
Piotr Marchewka
9 thg 3, 2023
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0
1
Default Option: Forward as a New Ticket
Neil Davis
13 thg 2, 2023
Collecting Feedback
0
0
SLA failed not clear enough
Sam Menown
12 thg 1, 2023
Collecting Feedback
0
0
Allow Users to view Problems
Koen
19 thg 12, 2022
Collecting Feedback
0
0
Azure AD B2C
Dmytro
19 thg 12, 2022
Collecting Feedback
0
0
Auto remove user from ticket by user reply/response mails
Onur Salman
17 thg 11, 2022
Collecting Feedback
0
2
Ability to "HIDE" disabled users, organizations, etc. in Tickets
Earene Lee
15 thg 11, 2022
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0
4
Ability to re-order lists
Earene Lee
15 thg 11, 2022
Collecting Feedback
1
0
Feedback post v5 to v6 upgrade
Cory Rapp
10 thg 11, 2022
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0
0
Notification about updated KB articles
Khaled Jmal
9 thg 11, 2022
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0
1
Option to add agent validation to fields for statuses other than resolved
Bernarda Minov Petkov
4 thg 10, 2022
Collecting Feedback
0
0
Subscribe a batch of users to new/modified knowledgebase articles
Wood, Andy
19 thg 8, 2022
Collecting Feedback
0
1
Define default status for publish
Kevin
19 thg 8, 2022
Collecting Feedback
0