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Reports on Tickets excluding the time ticket was on Resolved Status
Valentina Georgieva
Feb 19, 2019
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Add the ability to add multiple tickets to a Problem/Incident at a time using Mass Actions
Gunnar Giffey
Feb 11, 2019
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Re-arrange the top 5 articles under each categories (should be able to choose)
Chris Holt
Jan 17, 2019
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Replicating criteria settings in the ticket form layouts for quicker form creation
Matias Fernandez
Jan 8, 2019
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Replace 'Department title' with 'Department title for users' for email template variables
Koen Glotzbach
Dec 21, 2018
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