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Title / Author
Status
Bình luận
Activity
Transfer calls to external numbers
Lia Gallardo
15 thg 9, 2021
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Reporting on usergroups
Robert Tanka
13 thg 8, 2021
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Reports for users
Steffen Kemme
13 thg 8, 2021
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Improved live reporting for Voice
Jeff Hauman
12 thg 8, 2021
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Improve ticket debug logs
Eric Meiners
5 thg 8, 2021
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Agent assigning Team view
Mahmoud
3 thg 8, 2021
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Improve HTML table formatting
Katelyn
3 thg 8, 2021
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Slack App : Voice Integration
Zachery Woods
2 thg 8, 2021
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Open in a new tab checkbox for Guides
Alexander Lloyd Clemons
9 thg 7, 2021
Under Review
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Task criteria in ticket triggers
Rob Rooney
2 thg 7, 2021
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Hiding Untranslated Articles
Marco Sanz
30 thg 6, 2021
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Guide Subscriptions/Notifications
Jason Gillan
18 thg 6, 2021
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Chat Escalation
Fusako Iwaya
17 thg 6, 2021
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Macro Action Option to Add Snippet as a Note
Brandon Skinner
24 thg 5, 2021
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1
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Report for Jira linked tickets
Rubina
26 thg 4, 2021
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Voice Overflow Queue
Zachery Woods
6 thg 5, 2021
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Voice Operating Hours
Zachery Woods
6 thg 5, 2021
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1
Merge ticket trigger criteria
Marion Abramo
8 thg 4, 2021
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Change ticket tab order in the agent view
Obrion Staight
6 thg 4, 2021
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Task Lists or Tags
Mr Brandon Williams
24 thg 5, 2021
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