Ana içeriğe geç

I'm having trouble with an error: "imap_open() error" in logs - Bilgi Bankası / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. Consider upgrading to Deskpro Horizon

I'm having trouble with an error: "imap_open() error" in logs

Yazarlar listesi

Question:

We are getting intermittent errors in the error logs like this:

 

imap_open(): Couldn't open stream {imap.example.com:993/ssl/novalidate-cert}imap_gc() expects parameter 1 to be resource, null given0 TLS/SSL failure for imap.example.com: Unexpected TCP input disconnectUnknown: TLS/SSL failure for imap.example.com: Unexpected TCP input disconnect (errflg=2)Unknown: [CLOSED] IMAP connection broken (server response) (errflg=1)0 Too many login failures

 

All our email accounts seem to be working fine. Should we be worried?

 

Answer:

This error can happen due to common, transient network glitches where there's a temporary problem connecting to your IMAP server. It is normal to see this happen as often as a few times a day with no impact on the helpdesk. Unless it is happening very frequently (ie once every few minutes), there is no reason to worry.

Yararlı Yararlı değil

145 kişiden 68 kişi bu sayfayı yararlı buldu

Bir yorum ekle

Bir yorum gönderebilmek için lütfen oturum açın ya da kayıt olun.

Bir parola hatırlatıcısına ihtiyacın var mı?