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Deskpro Support markasında yeni misiniz? Bir hesap için kayıt ol

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Feature Request Gönder
Topluluk
Topluluk
Feature Request Gönder
Beğeniler
Başlık
Durum
Yorumlar
Etkinlik
0
Display deleted tickets in addition to Open and Resolved
Collecting Feedback
0
1
Feature to redirect email
Collecting Feedback
0
10
DQPL: Total ticket open time - Work hours only
Report
0
2
Filter articles via brand with the api
Collecting Feedback
0
1
Adding support for O365 Protected messages
Collecting Feedback
0
2
We would like user groups split by brand
Collecting Feedback
0
1
Add Guide pages to multiple Guides
Collecting Feedback
0
0
Task should only be allowed to close if the Minimum Number of Characters are entered on it
Collecting Feedback
0
1
How to add 'Resolve ticket' buttons at the ticket list of clients' web-view?
Collecting Feedback
0
2
Improve trigger options for tasks
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0
6
Print/PDF reports
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0
3
SLA is completed only when the second agent response when an agent creates a ticket
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0
5
Custom ring voice
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0
5
Notifications for blocked attachments
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0
2
Language of messenger widget embedded on a different site changing according to language of website
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0
72
Merge multiple tickets into one
Collecting Feedback
3
5
Additional total times in DPQL
Collecting Feedback
0
3
Sending messages to ccs without sending to the ticket owner
Collecting Feedback
0
4
Email confirmation receipt
Collecting Feedback
1
0
Creating a trigger to later the way users receive agent reply triggers
Collecting Feedback
0
0
Action Code to add CCs to a ticket
Collecting Feedback
0
2
Reports custom data parent value
Collecting Feedback
0
0
Add Notification
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0
3
Changing timeframes on the Group By Selection
Collecting Feedback
0
0
Organization Managers should not be cc'd on their own tickets
Collecting Feedback
0
0
Separate the owned and team agent permissions
Collecting Feedback
0
0
Allow a user to be created within Deskpro without the need for an email address.
Collecting Feedback
0
6
Multiple questions in the satisfaction survey
Collecting Feedback
1
5
Voice - Tiered Queues/Overflow
Collecting Feedback
0
3
Ability in triggers to select parent value
Collecting Feedback
0
6
Scheduled tickets/tasks
Collecting Feedback
1
2
Auto-correct and auto-capitalise words in the reply box
Collecting Feedback
0
3
Create report that is able to link articles to brands
Collecting Feedback
0
7
Forward an email into an existing ticket
Collecting Feedback
0
2
Link to Support page on the Agent Interface more accessible
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0
2
Alerts for incoming email processing errors
Collecting Feedback
1
1
Ability to create HTML Knowledge, News and Guides
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0
2
Custom Messenger buttons
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0
2
Process agent email replies to notes as notes, and emails to replies as replies.
Collecting Feedback
0
2
Include Approval information in PDF Export of ticket
Collecting Feedback
0
10
Improve colors options for stacked bar graphs
Collecting Feedback
0
49
Deskpro Search Metadata Description
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0
16
Reporting for ignored calls on Voice Round Robin
Collecting Feedback
0
5
Adding Audio Option for Deskpro Captchas
Collecting Feedback
0
7
Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Collecting Feedback
0
4
Have widget menu visible at all times on dashboards
Collecting Feedback
0
5
API endpoint for per organization custom field
Collecting Feedback
0
0
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Report
0
5
Customisable tab title
Collecting Feedback
0
22
Hover pop-up for ticket subject line
Collecting Feedback
0