Söketiketter - Deskpro Support
-
Notification templates
We would like to be able to create ticket and web browser notification templates, rather than copy t...
-
Notification when email queue stops processing
The way we currently process incoming emails to the helpdesk is the emails are queued up in a mailbo...
-
Favicon Notifications
I recall in older versions of Chrome/Deskpro I could see notifications on the favicon in Chrome. I'm...
-
Show ticket Status in Notification Area
I often get Agent Notifications in the browser about tickets that have been Resolved; this is not vi...
-
Push notifications for the DeskPRO mobile apps
Please add mobile push notification for Deskpro Mobile Apps
-
Getting notification if somebody add a comment to one of the tasks I'm concerned in
If i delegate a task or if there is a task which belongs to my team and somebody comments on it, we ...
-
Send notification to cc'd participants when ticket owner adds a reply to a ticket created in the portal (and vice versa)
If I create a ticket within the portal as a user and CC a participant in the ticket, the cc'd user d...
-
Guide Subscriptions/Notifications
It would be helpful if the subscribe feature available in articles, news and files was also availabl...
-
Notification about updated KB articles
It could be good to give the admin the possibility to disable email notifications for users when an ...
-
Notifications for blocked attachments
In Deskpro you can limit the types of files users are allowed to attach to emails into the system. ...
-
Add Notification
Hello all, is it possible to add a notification here https://nimb.ws/AN7qg9 when a client has anoth...
-
Notifications when email attachments exceed the size threshold.
If an email message contains attachments that collectively go over the specified limit, Deskpro will...
-
Email confirmation receipt
When sending an agent response, would like to have confirmation that the customer has read the email...
-
Ticket forward notification
Please put the "this message was forwarded" notification on top of the message. We face long message...
-
Allow push-message via the live chat system
If we know users through the live-chat system it would be good to be able to push-message groups of ...
-
Missed Chat Notifications
I would like to be emailed if a chat request is missed. Currently there is no way to be notified of ...