Installation & Upgrades
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I bought a license but entering the code into my On-Premise demo does nothing
Published: 1 okt. 2015
030 juli 2021 -
Running Deskpro On-Premise from a virtual machine image
Published: 9 juli 2015
09 nov. 2017 -
Data directory is not writable on Windows
Published: 14 juli 2015
19 nov. 2017 -
Data directory is not writable on Linux
Published: 14 juli 2015
09 nov. 2017 -
php.ini changes aren't working
Published: 14 juli 2015
010 nov. 2017 -
“Existing tables were detected in your database” error
Published: 14 juli 2015
010 nov. 2017 -
Data directory is not writable even after chmod
Published: 15 juli 2015
03 juli 2019 -
Automated install on clean Ubuntu, Debian or CentOS
Published: 3 aug. 2015
09 nov. 2017 -
403 Forbidden error only on the user portal
Published: 21 juli 2015
09 nov. 2017 -
I can't see the web interface using the VirtualBox VM
Published: 14 aug. 2015
010 nov. 2017 -
Do I need to reinstall On-Premise when my trial ends?
Published: 14 aug. 2015
022 mars 2019 -
Do you charge for updates to Deskpro?
Published: 17 aug. 2015
022 mars 2019 -
What do you charge for maintenance?
Published: 17 aug. 2015
022 mars 2019 -
Can't access /reports/ on IIS
Published: 26 juni 2015
09 nov. 2017 -
I set a static IP for my Deskpro VM, and now I can't see the portal!
Published: 30 okt. 2015
010 nov. 2017 -
What account details do I use with the VM 'Login to server' option?
Published: 30 okt. 2015
010 nov. 2017 -
Why I can't I see the automatic update button on the admin home screen?
Published: 20 nov. 2015
09 nov. 2017 -
Where do I find an installation guide for my platform?
Published: 26 nov. 2015
09 nov. 2017 -
Missing MSVCR DLL error when trying to install
Published: 4 dec. 2015
09 nov. 2017 -
"MISSING: /dev/bin" errors
Published: 11 dec. 2015
010 nov. 2017 -
Uploading attachments larger than 20M on automated script installation
Published: 13 juli 2016
010 nov. 2017 -
How to license a new Deskpro on-premise installation
Published: 23 nov. 2017
021 nov. 2019 -
On-Premise Installation & Upgrades
Published: 27 feb. 2018
027 feb. 2018 -
Why can't I run Deskpro using MSSQL?
Published: 10 maj 2018
010 maj 2018 -
Ports required for Deskpro
Published: 26 sep. 2018
026 sep. 2018 -
Preventing certain files from being replaced during an automatic update
Published: 25 maj 2014
09 nov. 2017 -
PHP version
Published: 5 dec. 2012
116 dec. 2019 -
config.php problems
Published: 5 dec. 2012
010 nov. 2017 -
Missing extensions
Published: 5 dec. 2012
010 nov. 2017 -
Invalid php.ini directives
Published: 5 dec. 2012
05 sep. 2014 -
Database errors during installation
Published: 5 dec. 2012
010 nov. 2017 -
Creating cron job on Linux
Published: 5 dec. 2012
22 sep. 2021 -
Restoring after a stuck auto-update
Published: 30 jan. 2013
09 nov. 2017 -
Setting up a Windows Scheduled Task
Published: 31 jan. 2013
09 nov. 2017 -
Updating Deskpro to the latest build
Published: 26 mars 2013
020 mars 2019 -
Using Deskpro With nginx
Published: 22 apr. 2013
110 apr. 2019 -
Configuring URL Rewriting
Published: 27 jan. 2014
010 nov. 2017 -
Updating to New Admin (from a build before #327)
Published: 21 maj 2014
09 nov. 2017 -
Server requirements
Published: 3 aug. 2015
310 nov. 2017 -
Configuring HTTP verbs on Windows IIS
Published: 4 juni 2014
09 nov. 2017 -
Reverting to a previous build after an update
Published: 13 juni 2014
09 nov. 2017 -
"Some HTTP methods are being blocked by your server" error
Published: 25 juli 2014
09 nov. 2017 -
FastCGI errors on Windows
Published: 4 sep. 2014
22 sep. 2021 -
Can't change invalid upload_tmp_dir value
Published: 4 sep. 2014
09 nov. 2017 -
How do I enable SSL on Deskpro On-Premise?
Published: 10 sep. 2014
030 maj 2019 -
Can I see the Deskpro source code?
Published: 4 apr. 2016
09 nov. 2017 -
Using a Unix socket to connect to MySQL
Published: 2 okt. 2014
02 okt. 2014 -
Delete all helpdesk data and reinstall Deskpro
Published: 29 sep. 2014
010 nov. 2017 -
"We could not detect the path to PHP. Be sure to use the real path to PHP for your server."
Published: 2 okt. 2014
09 nov. 2017 -
Moving from Deskpro Cloud to Deskpro On-Premise
Published: 10 nov. 2014
010 nov. 2017