Skip to main content

Be able to create multiple agent groups for ticket assignments and restrict them - Community / Feature Request - Deskpro Support

33

Be able to create multiple agent groups for ticket assignments and restrict them Collecting Feedback

We would like to have the option of creating multiple Agents lists/groups for other Agents to choose from. For example, Agents in Group 1 will only have the option of assigning tickets to Agents in Group 2, etc. They would not be able to see any other Agent not in that group. Thank you.

Posta en kommentar

Please log in or register to submit a comment.

Need a password reminder?