Search Labels - Deskpro Support
Bulk Delete Agents
The ability to delete multiple agents as once
Mass unfollow tickets
It would be helpful if you could unfollow tickets in bulk (through a mass action option).
Mass Update Existing Users Language with Trigger
Please add the option to update existing users language with a trigger in order to simplify the proc...
Mass change ticket owner
Would be helpful to create a feature to mass change ticket owners through a macro.
Disabling multiple users at once
I have an organization which we no longer support within Deskpro. However it has 906 users, so it ...
Provide easier method to purge recycle bin
This is an enhancement request. Currently if you want to purge items in the recycle bin you have to...
Add the ability to add multiple tickets to a Problem/Incident at a time using Mass Actions
We'd like the option to add multiple tickets to a problem or incident when using the mass actions fe...
Mass-merge tickets for the same customers
We have many customers who write in with multiple issues, and we would like to mass merge tickets so...
Mass Action Forwarding to a person that isnt an agent on the system
We would like the ability to Mass forward tickets that are identified by the subject that they shoul...
I would like a feature where I can bulk-remove orphaned users (i.e. users which their content has al...
Mass Action Add "Problem","Note", and "Merge"
Would be great if we could do the following using mass actions - Assign Problem to selected tickets ...