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5 rezultatov iskanja za »Automated Emails«
Replace 'Department title' with 'Department title for users' for email template variables
We're setting up an out-of-office reply for our holidays and are using an email template for that. A...
Initial Response notification from user to agent
I'd like the ability to have the executives to receive an email stating that an email has been ackno...
Feature to handle different types of user replies
E.g If you have a trigger that sends out an automated email when a ticket is resolved, a feature tha...
Trigger for automated response emails dependant on attachment of message e.g. Outlook meeting requests
Some of our clients send Outlook meeting requests (.ica attachments) to our Deskpro instance rather ...
Preview feature to create custom email replies
Any chance you can add some sort of preview feature to custom email replies so we can gauge what the...